Cookie Policy
Transparent Storage Standards, Session Governance & Privacy-First Architecture
Helix Technologies ("Helix", "we", "our") maintains a strict privacy-first infrastructure posture. We do not embed third-party advertising pixels, behavioral marketing beacons, cross-site profiling cookies, or data-broker trackers across our platforms. Storage technologies utilized by Helix exist exclusively to secure your user session, preserve offline operational workflows, and guarantee high-availability cloud performance.
01. Storage Technologies Explained
When you interact with the Helix OS web portal (helixco.app), our cloud dashboard, or our mobile endpoints, small data packets may be written to or read from your browser and local device storage:
- HTTP Cookies: Encrypted text files placed on your device by our web servers to validate authentication status, verify CSRF tokens, and maintain encrypted session state.
- HTML5 Local & Session Storage: Client-side key-value stores utilized by the web runtime to remember UI drawer configurations, layout density settings, and transient forms between page navigations.
- IndexedDB / Client Cache: Structured local database storage embedded in the Helix Mobile and Desktop clients to support resilient offline-first field synchronization.
02. Categorization & Technical Inventory
Below is the comprehensive technical registry of cookies and persistent client tokens utilized within the Helix ecosystem:
| Identifier | Technical Purpose | Lifecycle | Attributes |
|---|---|---|---|
| __helix_session | Encrypted JSON Web Token validating authenticated employee identity | Session / 7 Days | HttpOnly, Secure, SameSite=Lax |
| __helix_csrf | Cross-Site Request Forgery cryptographic anti-tamper token | Session | Secure, SameSite=Strict |
| __helix_tenant | Identifies the active corporate workspace organization router | 30 Days | Secure, SameSite=Lax |
| Key / Store | Technical Purpose | Storage Type | Scope |
|---|---|---|---|
| helix_ui_prefs | Persists grid view preferences, sidebar toggle states, and table column widths | localStorage | Client-Device Only |
| helix_offline_queue | Caches field sales transactions and check-in signatures pending connectivity | IndexedDB | Encrypted Client Store |
We collect aggregated, privacy-preserving performance telemetry (such as API request response durations, client rendering latencies, and JavaScript exception stack traces). These logs contain zero personally identifiable information (PII) and are never cross-referenced across third-party consumer profiles.
03. Managing, Blocking & Opt-Out Controls
Because Helix does not deploy advertising or behavior-tracking cookies, your browsing activity is never shared with advertiser ad exchanges. However, you maintain complete technical control over cookies stored on your hardware:
You may configure Chrome, Edge, Safari, or Firefox to block or alert you when cookies are placed. Instructions for each browser are accessible through their respective settings/privacy menus.
Blocking strictly necessary cookies (__helix_session and __helix_csrf) will prevent authentication and render access to the Helix Operating System web dashboard non-operational.
04. Do Not Track & Global Privacy Control (GPC)
Helix honors browser-transmitted Global Privacy Control (GPC) signals. Because we do not sell or share personal data or conduct cross-context behavioral advertising, our platform operates by default in compliance with the highest privacy restrictions signaled by your user agent.
05. Policy Modifications & Revision Log
We reserve the right to revise this Cookie Policy to align with new regulatory requirements or technical changes in our storage architecture. All revisions will be posted with an updated effective date on this page. Continued usage of the Services constitutes acknowledgment of any such updates.
06. Questions & Technical Contacts
For inquiries regarding our use of cookies, local storage mechanisms, or telemetry architectures, please contact our teams:
General inquiries regarding legal compliance, security postures, and platform terms.
Technical evaluations of cookie implementations, offline storage engines, and telemetry.